HP LANDesk Technical Account Manager Advantage 1-year Service E LTU 1 year(s)

Technical Account Manager (TAM) support with two-hour response time, priority escalation of all support issues, unlimited incident support and remote diagnostic support services. Service includes proactive technical mentoring, quarterly summaries of account status, direct landline and mobile phone access to the TAM, two-hour response, information on patches, bug fixes, hot topics, unlimited incident support and remote diagnostic support services.